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Interactive Marketing and Design Policies |
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The following policies apply to every client at all times and every invoice you receive from Interactive Marketing and Design indicates that your payment implies acceptance of these policies.
Claims Made on Web Sites and Misprints You are responsible for the ownership of all content, photos and claims made on your live web site. You need to pay particular attention to photos, music, text and other content “borrowed” from manufacturer or partner materials. When in doubt, contact the source of the material for permission or your attorney for advice. Interactive Marketing and Design specifically does not recommend that you copy product photos from competitor sites or random sites out on the web. Stock photos must all be purchased and licensed according to their use. Stock photo licensing fees are passed through at cost when purchased by Interactive Marketing and Design on your behalf.
Support and Consulting
All new client projects come with a specified amount of free support. Beyond this, all Interactive Marketing and Design staff time spent on client accounts is billable.
Downtime and Lost Sales
Interactive Marketing and Design is not responsible for lost sales or lost opportunities resulting from human error, equipment, software, facility or connectivity downtime.
Search Engine Rankings
Although it is the goal of every web developer to obtain coveted search engine rankings for their customers, Interactive Marketing and Design cannot guarantee the results of any coding or techniques aimed at improving search engine rankings. Furthermore, any good rankings that exist before a redesign, or that are attained through SEO efforts are not guaranteed to remain for any length of time. Even for a web site that remains unchanged, search engine rankings can shift any time at the whim of the search engine companies. No claim by any employee of Interactive Marketing and Design, and no request by any client should be misinterpreted as an agreement or promise to attain rankings.
Payment Terms
At any time Interactive Marketing and Design can turn off web site or e-mail due to a past due balance. At any time, a delay in receipt of payment can delay flat fee, retainer or hourly work.
Exclusivity Interactive Marketing and Design does not offer industry or geographic exclusivity to clients unless expressly offered in writing as part of a strategic agreement.
Primary Account Contact
During a project, you must specify a contact person who will be responsible for decisions regarding design, functionality and approval of any “out of scope” expenses.
Proprietary Software Licensing Interactive Marketing and Design web-based applications are not proprietary and we do not require long term contracts or policies for our clients. After final payment is made for all work the website and all it’s parts can be moved or used as the client see’s fit.. |
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